ANGELINA's CV
ANGELINA SANTANA MONELLI
Area Manager | Multi-Site Operations
Profile summary
Accomplished Area Manager with 8+ years of progressive experience in multi-site operations and hospitality management across GCC and international markets. Track record of directing operational performance, brand compliance, and team development across retail and food and beverage concepts. Dedicated to maintaining high service standards, cost control, and cross-functional leadership excellence.
Career highlights
Multi Site Operations: Lead multi site operations for international food and beverage brands across multiple locations while managing budgeting, inventory control, and labor planning initiatives.
Hospitality Workforce Management: Managed daily beachfront hospitality operations within a premium lifestyle destination while overseeing workforce planning and scheduling for 50 team members.
Retail Store Oversight: Oversaw operations of 11 retail stores with full accountability for sales, inventory, cash handling, and loss prevention across multiple locations.
Key skills
Professional experience
Directed multi-site operations for two international food and beverage brands across Abu Dhabi and Dubai, managing brand compliance and guest experience standards across multiple concepts. Supervised budgeting, inventory control, and labor planning while coordinating with international stakeholders to localize concepts in the United Arab Emirates.
- Directed operational performance and cost optimization initiatives across sites in Abu Dhabi and Dubai.
- Supervised cross-functional teams to maintain operational consistency and service standards.
- Tracked key performance indicators and managed inventory control processes.
- Coordinated with international brand stakeholders to align market positioning.
Directed daily beachfront hospitality operations within a premium lifestyle destination, reporting to senior leadership and overseeing the execution of guest service standards.
- Oversaw workforce planning, scheduling, and operational coordination for 50 team members.
- Supervised memberships, inventory management, vendor coordination, and VIP guest activations while ensuring compliance with HSE regulations.
Supervised daily restaurant operations within a brand-driven location. Directed floor operations, coordinated team workflows, and maintained guest service standards.
- Coached staff members on methods for delivering service to customers.
- Managed day-to-day activities to ensure compliance with brand standards.
Directed dining room and kitchen operations for a high volume establishment, overseeing inventory control, vendor contract negotiations, and food safety standards compliance. Guided staff development initiatives by implementing regular training programs and structured employee feedback cycles.
- Executed the complete pre-opening sequence, managing recruitment, staff training, and the final operational launch of the restaurant.
- Managed daily front-of-house and back-of-house workflows to maintain service quality.
- Executed staff training programs, managed shift scheduling, and maintained adherence to health and safety standards.
- Tracked performance indicators and supported in-store promotional initiatives and reporting.
- Directed daily retail operations, cash handling protocols, inventory control systems, and loss prevention procedures.
- Trained and coached retail staff members to elevate customer service standards and sales execution.
- Supported sales performance through stock monitoring and order coordination.
- Maintained operational standards and inventory control procedures.
Education
- Attested
Certifications
Languages
English · Professional
Portuguese · Professional